MyGordon
A refined transparent personalized experience
Your watch world, the moment you open the app
A single dashboard brings together your active orders, your favourite maisons — Rolex, Patek Philippe, Audemars Piguet — and the Discover feed featuring the latest timepieces curated by Gordon Luxury.
Tap any order to jump straight into its live assembly status, or explore new arrivals without ever leaving your private area.
Follow your watch every step of the way
Each Gordon watch is assembled with exceptional craftsmanship and attention to detail. Through MyGordon, you can follow a clear, real-time process divided into distinct production stages.
Every phase is represented by a dedicated, elegant animation that turns the waiting period into part of the experience — letting you witness the birth of your timepiece, step by step.
Ten stages. One timepiece.
Total transparency.
Every production phase is tracked and visible in your private area, updated in real time.
Pending
Your order has been received and is awaiting confirmation.
Confirmed
The order is approved and ready to enter production.
Waiting for Lamination
Your components are queued for lamination, if selected.
In Lamination
The premium lamination treatment is being applied to the parts.
Movement Assembly
The mechanical movement — the beating heart of your watch — comes together.
In Assembly
The movement is fitted into the case with crystal, bezel, crown and bracelet.
Quality Check
Final inspection and finishing by our in-house laboratory.
Watch is Ready
Your timepiece is ready for shipment.
Shipped
The package has been handed over to the courier with full tracking.
Delivery
The watch has been delivered to its owner.
Your collection, beautifully archived
Once your watch is delivered, it automatically appears in the My Watches section, where you can browse your complete purchase history and the technical identity of every piece.
View whether your watch includes lamination, access full technical specifications, warranty information and delivery dates — all in one secure, personal space, always updated.
Rewarded for every purchase
Every order on Gordon Luxury earns you Privilege Credits — each credit worth 1 EUR, with real value you can spend at checkout on your next timepiece.
Track your balance, review your complete credit history and apply your rewards in a single tap inside MyGordon.
Every shipment, in real time
Follow each outbound and assistance shipment with live status updates from FedEx, DHL Express and our partner couriers — directly inside the app.
A dedicated Discover feed also keeps you connected to the latest pieces and exclusive availability across the Gordon catalogue.
"Every detail matters. Every stage tells the story of your time."
Reserved for Gordon Luxury clients
Access to MyGordon is granted to clients who have completed a purchase on Gordon Luxury. After confirming your order, you'll receive a personalized email invitation with your access credentials to enter your private area.
Add MyGordon to your home screen
MyGordon can be saved on the home screen of your Android or Apple device and used just like a native app — instant access, real-time updates and the progress of your watch a single tap away.
- Open the private link you received via email in Safari (iOS) or Chrome (Android).
- Tap the Share icon, then select Add to Home Screen.
- Confirm the name and tap Add.
- Launch MyGordon from your home screen like any other app.