Buying A Watch

HOW DO I PURCHASE A WATCH FROM GORDONLUXURY.COM?

We insist on making it easy to purchase a watch online. Customers can simply add items to their cart, proceed to checkout, purchase one of the listed watches, and have it shipped directly to their home.

The watch is assembled after the order is placed.

WHAT IS YOUR RETURN POLICY?

We offer a 3 day return policy we offer a buyback.



Full refund policy can be found here: Refund Policy

DO YOU ACCEPT OFFERS?

The best price we offer is the one listed. We do not provide further discounts as we already offer the best price and product on the market. When conditions in the warehouse/laboratory allow, we may apply discounts exclusively for newsletter subscribers or existing customers.

WHAT IS YOUR POLICY FOR ORDERS OUTSIDE THE EUROPEAN UNION?

We ship throughout the European Union, with free shipping and no customs fees. For international orders (outside the European Union), the package will be shipped once payment is received and the order is approved. Delivery time is generally within 3-5 days after the payment is cleared. We do not calculate any customs duties, as these are the responsibility of the buyer.

WHICH BRANDS DO YOU ASSEMBLE?

We specialize in Assembled Rolex, Audemars Piguet, Patek Philippe, Richard Mille, and Officine Panerai watches. The majority of our inventory AVAILABLE IN STOCK consists of Rolex, but we also carry other brands mentioned here and can assemble with ORIGINAL parts any watch from any brand in about 20 days.

Other luxury watch brands that we can also BUY/SELL/TRADE at My Watch LLC include Omega, Grand Seiko, Breitling, Panerai, Jaeger-LeCoultre, Tag Heuer, Cartier, Tudor, Zenith, IWC, Piaget, Blancpain, A. Lange & Söhne, Ulysse Nardin, Hublot, Bulgari, and Parmigiani.

HOW DOES SOURCING A WATCH WORK?

We can source practically any watch from any brand.

Let us know which model from which brand of watch you are looking for. Information required: brand, model, type of dial, and timeframe. We will send you a quote within 24 hours. Place a deposit to secure the order of the watch. Once the watch has been assembled, we will request the balance and the watch will be shipped.

IS YOUR SITE SECURE?

Gordonluxury.com is protected by a 256-bit SSL (Secure Socket Layer), so your information is completely secure. Additionally, we will never sell or distribute your information to anyone.

The Watches

ARE ALL YOUR WATCHES ASSEMBLED WITH AUTHENTIC PARTS?

We guarantee that every watch on this site is 100% authentic, assembled with genuine parts. Gordonluxury.com is committed to ensuring this authenticity.

Note: As specified in the descriptions of each individual product, it is indicated which authentic part the product has. When you see the wording "100%," it means that we have used 100% original parts to assemble it.

DIFFERENCE BETWEEN GOLD PLATED AND 3MM 18K GOLD LAMINATE

When choosing a luxury watch or jewelry piece, it’s important to consider the quality of the gold coating. Here are the main differences between gold plated and 3mm 18K gold laminate:

Gold plated
Gold plating refers to a thin layer of gold applied to a base metal, such as steel or copper. This coating is usually a few microns thick. It is a more convenient option.

3mm 18K Gold Laminate
The 3mm gold laminate is a much thicker and more durable layer, ensuring that the gold retains its shine and appearance over time. This type of coating does not wear down easily, making it an excellent choice for those looking for a long-lasting and prestigious product.

Now you can choose to laminate your watch in gold or platinum using the drop-down menu on the product page. We offer options in white, rose, yellow 18K gold, and platinum. This service requires an additional week for delivery, extending the total time from 22 to 30 days.

Choose the gold laminate for a lasting investment and refined elegance!

HOW DOES THE PLATING OF GOLD OR PLATINUM OCCUR?

18k Gold or Platinum Plating for Watches: A Touch of Luxury

The 18k gold or platinum plating of the watch, with a 3 mm layer, represents an excellence in luxury craftsmanship. This process involves applying a thin yet durable layer of precious metal to the surface of the watch, giving it the look and feel of a genuine gold or platinum timepiece at a more accessible price.

With a thickness of 3 mm, the plating ensures a high-quality finish that stands the test of time, offering unmatched brilliance and superior protection. Whether it's 18k gold or platinum, the result is a perfect blend of elegance and durability without compromising on style or quality.

We rely on a trusted, highly skilled goldsmith for this process, known for his expertise and attention to detail. His craftsmanship guarantees that each watch is plated with the utmost precision. The entire process requires **6 days of work**, during which each timepiece is treated with artisanal care, giving the finish a timeless beauty.

It is important to note that the plating of gold or platinum is performed on all components that originally come in gold or platinum. For example, if a watch is entirely made of steel and the bezel is in platinum, as in the case of the Yacht Master, only the bezel will be plated to restore the watch to 100% identical to the original.

This level of workmanship demands great precision and passion. With a gold or platinum-plated watch, you're wearing a symbol of prestige and refinement that will shine on your wrist for years to come.

WHAT IS YOUR WARRANTY?

The watches listed on our website come with our warranty and assistance for 24 months. After the warranty expires, Gordon Luxury always provides assistance, but the costs are borne by the customer.

WHAT IS THE SIZE OF THE BRACELET?

All our watches come with all links included (unless otherwise specified). If you need additional links, please email us once you place your order, and we will contact you if there is an additional cost for the links. If so, we will sell the links to you at cost.

We are happy to adjust the size of your watch before shipping. Just let us know what circumference you would like the watch to be before shipping.

ARE YOUR PHOTOGRAPHS OF THE ACTUAL WATCH?

Yes, all photos are of the exact watch without editing done to the photo to enhance it or hide blemishes.

Payment Options

WHAT ARE MY PAYMENT OPTIONS?

Your safety is our top priority. We are committed to ensuring that every transaction you make with us is safe and secure, so you can shop online with complete peace of mind.

Terms of payment

1 The following payment methods are permitted on the Site:

  • Bancomat ATM card
  • Apple pay
  • Shop pay
  • Google pay
  • Paypal 
  • Credit card
The Company accepts credit cards from the circuits:
  • VISA
  • MasterCard (Cirrus Maestro)
  • Amex
  • Nexi 

 

Your Tranquility is Our Mission

We know how important it is for you to feel safe during the payment process. That's why we take the most advanced security measures to protect your personal and financial information. We use SSL (Secure Socket Layer) encryption to ensure that your data is transmitted securely and confidentially.

Secure Payment Options

We offer several reliable and secure payment options, so you can choose the one that makes you most comfortable. Whether you prefer to use credit or debit cards, you can be sure that your transaction will be protected.

Protection of Personal Data

We respect your privacy. Your personal information is treated in the strictest confidence and will never be shared with third parties without your explicit consent. You can shop with us safe in the knowledge that your data will be safe.

Customer service

Our customer support team is always available to answer your payment-related questions and concerns. If you need assistance or have doubts about the security of your payments, do not hesitate to contact us. We are here to help you.

Shopping online should be convenient and worry-free. We ensure a safe and secure checkout experience so you can focus on finding the products you love. Thank you for the trust you have placed in us, and for choosing us as your trusted store for online purchases.

 

DO YOU OFFER PAYMENT PLANS?

We do not directly offer a payment plan. For payment plans, you can choose Klarna or PayPal at checkout and you will be redirected to their site for payment options. If you are not satisfied with their terms, you can cancel the order at any time. If you have any questions about your Klarna or PayPal payment, you will need to contact them directly.

Shipping

HOW MUCH IS SHIPPING?

We offer free worldwide shipping! Our exclusive courier is DHL. Orders are fully insured for the entire order amount; if we provide you with a shipping label for service, return, or exchange, the label will be insured for the agreed purchase/exchange price

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

ORDER PROCESSING AND SHIPPING TIMES

The watch is assembled after the order is placed, a process that takes 10 to 12 days. For watches that include a gold or platinum laminate, the process takes 20 to 22 days. Once the assembly is complete, we require an additional 2 days to process the shipment and packaging, with delivery guaranteed in 48 hours via DHL.

In summary:

- Without laminate: delivery in 20-22 days from the order.
- With laminate: delivery in 30-32 days from the order.